Friday, 17 July 2009

What makes for a great interaction with impact?

Just read The Tipping Point. Lots of people were talking about it a few years back and now it felt the right time to read it as I was curious to find out what the ingredients are that make an idea into an overnight success. All of which is hugely relevant now that I am a Mumpreneur.

There were many fascinating points in the book and yet there was one part that stood out from the rest for me and that was the concept of where emotion comes from. I had always assumed that my emotions came from within and said more about me than the other person or thing that was the object of whatever that set of feelings were. Gladwell quotes research done by psychologists that show in fact that it is the reverse. We respond to quite small often imperceptible cues from others. If they smile then we are likely to smile and if they are giving off some kind of negative energy then it may well affect us. The other interesting point is that there are those with the force of personality that can neutralise or reverse the negative energy of another by their presence. It goes without saying that if those who are charismatic in this way happen to exude negative thoughts then others will not be able to shift that and are most likely to be infected by it. So my challenge to myself and to you if you are up for it, is to spend the whole day smiling and giving off positive energy and to see what impact that has.

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